Privacy & Cookies Policy

1. Introduction

This Privacy & Cookies Policy explains how justinhampshire.com (“we”, “us”, “our”) collects, uses, and protects your personal data when you interact with us, primarily through our website, justinhampshire.com. Your privacy is important to us, and we are committed to protecting your personal information. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identifiers: Information you provide by filling in forms on our site, justinhampshire.com, including when you register, make a purchase, or sign up for newsletters. This includes your name, title, and contact details.
  • Transaction Data: Details of transactions you carry out through our site and of the fulfillment of your orders, including payment information. Please note, we do not store your full payment card details.
  • Technical Data: Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your information in the following ways:

  • To Fulfill Your Order: To process your order, manage your account, and provide you with the products and services you request.
  • Service Improvement: To ensure that content from our site is presented in the most effective manner for you and for your computer or device.
  • Customer Service: To provide you with customer service and support.
  • Marketing: To provide you with information about goods or services we feel may interest you, if you have consented to receive such marketing. You can opt-out of marketing communications at any time.
  • Website Functionality: To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • Security: As part of our efforts to keep our site safe and secure.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Performance of a Contract: Processing necessary for the performance of a contract to which you are a party, such as processing your order.
  • Legitimate Interests: Processing necessary for our legitimate interests (e.g., operating our website, ensuring security, and marketing our products to existing customers in a manner you would reasonably expect), provided such interests are not overridden by your rights.
  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as for direct marketing communications.

5. Sharing Your Information

We may share your personal information with:

  • Service Providers: Trusted third-party service providers who perform functions on our behalf, such as payment processing, order fulfillment, website hosting, data analysis, and marketing assistance. These parties are provided only with the information they need to perform their functions and are prohibited from using it for other purposes.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request from a governmental authority.
  • Business Transfers: In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If our assets are acquired by a third party, personal data held about our customers will be one of the transferred assets.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it.

7. International Transfers

Your data may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under data protection laws, you have rights including:

  • Access: The right to request copies of your personal information.
  • Rectification: The right to request correction of any inaccurate or incomplete information.
  • Erasure: The right to request the deletion of your personal information.
  • Restrict Processing: The right to request that we suspend the processing of your personal information.
  • Data Portability: The right to request the transfer of your personal information to another organization.
  • Object to Processing: The right to object to our processing of your personal data.
  • Withdraw Consent: Where we rely on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

10. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

  • What are Cookies? A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. They contain information that is transferred to your computer’s hard drive.
  • Types of Cookies We Use:
    • Strictly Necessary Cookies: These are required for the operation of our website.
    • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website.
    • Functionality Cookies: These are used to recognize you when you return to our website.
    • Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.
  • Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Third-Party Links

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies.

12. Changes to This Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.

13. Contact Us

If you have any questions about this Privacy & Cookies Policy, please contact us.